LifeBridge Health: Approach to JEDI

Presenter: Dieynaba Talla, Public Health Science, Global Public Health Scholars

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For my practicum project for the GPH Scholars Program at the University of Maryland, I interned with LifeBridge Health Justice, Equity, Diversity, & Inclusion (JEDI) Department in Maryland. I had the opportunity to be involved in several projects with the JEDI team, which related to data analysis, equity discussions, and increasing patient and staff satisfaction. The Conversations About Race and Discrimination (C.A.R.D) Sessions and the Employee Resource Groups (ERGs) were implemented for staff to promote diverse voices and belonging. C.A.R.D featured open discussions regarding current public health challenges, and ERGs were aimed at supporting staff with similar backgrounds, such as LGBTQIA+, POC, disabled workers, etc. I collected the post-feedback forms and analyzed the data to improve future discussion meetings. The resident-patient simulations were targeted to address unconscious bias and promote cultural competency. I was able to participate and provide feedback to residents in the equity discussions post-simulation. I also assisted in the JEDI website re-design for the patient and staff portals; I created a presentation on collected information on potential features to increase usability, such as aesthetics and easier navigation. This was done by examining other hospital portals' homepages and considering the patient audience. Like physicians, I learned how the administrative staff also play a major role in the health, healing, & wellness process. Public health workers strive for health equity, incorporating services and adapting to ensure inclusion. They assess social, behavioral, & environmental factors to improve the quality of life for everyone regardless of demographic backgrounds.