Presenter: Tess Baldwin, Cell Biology & Genetics, Global Public Health Scholars
Mobile Med is a non-profit medical care company which provides services to those who are low-income or uninsured. During my time at Mobile Med I worked with the Specialty Referrals Coordinator, Natalie McLeod, who is in charge of connecting patients who have medical needs beyond the scope of the services of Mobile Med with doctors who can provide them with the care they need. While a lot of my work was spent reorganizing their filing system, I was also responsible for calling patients and following up with them about their documents, appointments, and progress of condition. I would use the information that I got from the calls with the patients to then document it in the system. I saw the background of medical care as I was also present for many patients appointments about setting up insurance and had to answer questions about payments.
I absolutely love this presentation because I can personally connect with your goals and motivations. I too want to be a doctor, and it is so interesting learning about programs like Mobile Med that help those who need it the most. A large part of why I want to become a doctor is because I want to do work like Mobile Med does and help those who don't have the resources to help themselves. Do you recommend a program like this for someone who is also aspiring to be a doctor? What skills did you learn while working here that you think will make you a better doctor in the future?
Hi Tess!
This presentation is really interesting and I enjoyed watching your video. After your experience working with MobileMed how do you believe you will continue to break the healthcare barrier once you become a physician?
Best,
Ally Arias
Hi David,
I'm so glad you decided to read about my project!
The time I spent at the clinics were some of the most engaging and some of the hardest hours I had spent at MobileMed. A lot of their work had to be adjusted simply by providing for themselves. The doctors would bring in their own stethoscopes and nurses would buy masks and gloves off their own dollar to (hopefully) be reimbursed. Another way they would manage to adjust their services would be a lot of preliminary meetings where they would decide what the patient needed and then schedule a new time for them to come in to get the work done so they could receive the proper equipment.…
Hi Tess,
Your experience at MobileMed is very interesting!
You mentioned that MobileMed facilities lacked a lot of proper equipment and resources. With this decrease in resources, how did physicians and healthcare workers adjust to serve their patients with the highest quality of care possible?
Thanks.
David Song